THE PLACE WHERE YOU CAN FIND INFORMATION
ABOUT BEES AND THEIR PRODUCTS AND HAVE FUN TOO!
PLEASE LOOK AROUND AND SEND ME COMMENTS, YOU MAY EVEN GET YOUR COMMENT POSTED IN OUR COMMENTS SECTION.
REMEMBER YOU CAN CALL US WITH ANY
QUESTIONS AND
WHEN YOU CALL, AN ACTUAL PERSON WILL ANSWER THE PHONE -
NO RECORDINGS, NO PRESSING # 2 TO GET SERVICE,
BECAUSE SERVICE AND QUALITY ARE OUR #1 PRIORITIES !!
Ordering
As of January 2008 we are no longer going to ship with the United States Postal Service. We have had way too many "lost packages" and their tracking system is worthless. We will only be using U.P.S. from now on. They are reliable and their packages are easily traceable, this is better for everyone even if the cost is slightly higher. If you absolutely want us to use the Post Office, we will, however the package will not be guaranteed.
Packages of honeybees are still going to be shipped by Priority Mail simply because U.P.S. will only handle bees if we use an air service, which is too expensive for local shipments.
|
Our shopping cart is secured by
VeriSign, so you can feel secure buying online from Draper’s. We
always offer speedy beelivery on all orders! There
are discounts available on some items if you order in bulk, so if you want a
large amount of a particular item please call us to place your order. Once
you place an online order we will do everything we can to give you the best
price on shipping and the products ordered, if we can offer you cheaper rate
on shipping or a special item price that was not listed on the website we
will call or email you before we ship your order. You can view the U.P.S.
Ground shipping chart by clicking
here. This chart will give you the delivery time from us to you on
ground shipments. Because of the new U.P.S. policy concerning package
dimensions some items may cost more to ship. If the difference is more then
$ 5.00 we will email or call you for authorization. If you choose to have your package shipped by an air service there may be an additional shipping charge as U.P.S. is now calculating all air shipments by dimensional weight and not the actual weight. At this time there is no way for our online shipping calculator to know the dimensions of the box. We are working on the problem and thank you for understanding. Shipping on returned items is not refundable. If the shipping address you give us is not correct U.P.S. will charge us to correct the address. The $ 7.00 charge will be passed on to you. International Shipping If you are in another country, the online shipping costs may seem high and this is because we only offer the fastest services from U.P.S. online, if you would like to see if there is a cheaper shipping method available, please feel free to email us. We like U.P.S. for international shipments because we can track packages, they are by far the fastest and very dependable. If you refuse a package and it is returned to us, you are still responsible for the shipping both ways and any required duties implemented by your country. We do need valid phone numbers for all international shipments...thank you! Our shopping cart accepts: If you have any problems or questions about the online ordering system feel free to email me or call our toll free phone number 800.233.4273 and ask for me Royal Draper...thank you!
|
|||
Our hours
are Monday through Friday 8:00 am to 5:00 pm |
|||
For walk in or phone orders we accept cash, MasterCard, Visa, Discover Card, and checks.
|
About Shipping Costs
|
Shipping rates vary depending on distance, weight, insurance claimed and shipper used. Therefore, we can not quote shipping costs over the phone on some items. If you need to know the exact shipping charge, place your order and we will pack it and call you with the exact charge. Also, when you receive your shipment, look for the packing slip in or on the outside of the box. Inside the packing slip you will find a copy of your invoice. There is a $ 3.50 handling fee applied to all shipped orders. |
WE BACK OUR PRODUCTS 100 %
Although, we can not be held responsible for improper customer handling or storage. If dissatisfied with any of our products, they must be returned to us, with your request for credit or refund. Partial used products can not be returned. If the product was purchased at a store, other than Draper’s, you must return the product to that store for a refund or exchange. (Note: The store’s policy supersedes Draper’s policy) |
We do our best to maintain
our prices at least
for a year, but due to ever changing market conditions,
prices may change at anytime.
We will never sell or give out your information. It is only used to send your order(s).
About our Liquid Honey
Honey should
be stored at room temperature. |
